Last Updated: 20 Aug, 2025

At Rooh-e-Jannat (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or purchase our products.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

• Full Name
• Email Address
• Contact Number
• Delivery/Billing Address
• Payment Details (if applicable)

b) Non-Personal Information

• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• IP address and location

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Respond to your inquiries and provide customer support
• Improve our products, services, and website experience
• Send promotional offers, updates, and newsletters (only if you subscribe)
• Ensure website security and prevent fraudulent activities

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic.

• You can manage or disable cookies through your browser settings.
• However, disabling cookies may affect some website functionality.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your data only in the following cases:

• With trusted delivery partners to fulfill your orders
• With payment gateway providers for secure transactions
• If required by law enforcement authorities or to comply with legal obligations

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no data transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal or operational requirements)
• Opt out of promotional communications anytime

For any privacy-related requests, please contact us at:
📧 Email: [your email]
📞 Phone: [your phone number]

7. Third-Party Links

Our website may contain links to third-party websites.
Please note that we are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the “Last Updated” date revised accordingly.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Rooh-e-Jannat
📧 Email: support@roohejannat.com
📞 Phone: +91 97978 0531 | +91 70515 51025
🏢 Address: Shihilhal, Handwara, Kupwara, Kashmir, 193221. IN